For decades, owners and guests of RiverPointe Napa Valley have returned to enjoy a relaxing, resort-like experience in the beautiful wine country of Napa Valley. Here are a few reviews from our guests.
Jun 4, 2025
We had a few issues but staff was very prompt and took care of everything to our satisfaction. Everyone has been exceptionally courteous and friendly.
replied on Jun 11, 2025:
Hi Gary, thank you so much for your kind words! We strive to provide prompt and top-notch service to all of our customers. We're glad we were able to resolve any issues and make it an exceptional experience for you. Have a great day!
May 26, 2025
I have an issue with the reception staff over taking a $1000 dollar deposit instead of a $100. Issue yet to be resolved. EDIT: Even though the company has listed a number below, no one ever picks up the phone. I have also tried emailing - NO RESPONSE. I am still out $1,000.
replied on May 27, 2025:
Hi Stephen, thank you for letting us know about your recent experience. Please contact our manager at (877) 351-3852 so we can understand your situation better and get this resolved. Thank you!
May 20, 2025
RiverPointe Napa Valley was the cutest resort! The mini homes with personal parking made you feel like you were in your own air bnb in Napa Valley. The mini homes were super clean, the pool could have been upkept better. I loved the receptionist text feature that allowed questions to be answered in a quick and easy manner. Excellent proximity to downtown Napa (less than 10 min) and from vineyards in the surrounding towns (less than 30 min).
replied on May 22, 2025:
Hi Falian, thank you for the positive review! We're thrilled to hear that you enjoyed your stay and appreciated our convenient location. We apologize for any issues with the pool and will make sure to address them. We hope to welcome you back in the future for another great Napa Valley experience!
May 15, 2025
You'll need a car, it's nowhere near anything. The room was clean but felt kinda cheap, like a two-star place. Mine shared a wall with another room – super thin! The water pressure and temp were all over the place. No security, anyone could just walk in. Don't leave anything valuable in your room. The bed and pillows were comfy though, and parking's included. No daily room service, you gotta ask for it. Laundry's in the main building, and there's a nice walking trail out back.
May 14, 2025
Staff was great very responsive to any concerns. Great location however the cottages need a makeover. Everything is is outdated. But again the staff was great and very friendly. I have truly enjoyed my time here in Napa.
May 12, 2025
Great location close to downtown. Super clean and cozy.
replied on May 14, 2025:
Hi Jose, thank you so much for your positive feedback! We always strive to provide a clean and comfortable experience for our customers. Hope you have a great day!
May 8, 2025
Perfect location, friendly staff, and great value.
replied on May 8, 2025:
Hi Megan, we are delighted to hear that you had a fantastic experience at our location! Our team takes pride in providing a friendly and welcoming atmosphere while also providing great value to our customers. Thank you for your kind review!
May 8, 2025
this place was super cute, clean, friendly and had a couple amenities that made this smooth. The little patio is cute and the beds were comfortable.
replied on May 8, 2025:
Hi Elizabeth, thank you so much for your kind words! We are thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon, have a great day!
May 5, 2025
החדרים קצת קטנים אבל המקום ממש יפה קרוב לנהר המרחב החיצוני מטופח ויפה חניה צמודה ומרפסת קטנה לכל חדר נהנו מאד
Apr 29, 2025
Great location and very responsive staff. Watch outs include: limited self-catering facilities (e.g. no oven) and some tired / aging furniture and bathroom suites.
replied on May 1, 2025:
Hi William, thank you for your feedback! We appreciate your praise for our location and staff. We are continuously working to improve and update our facilities. We apologize for any inconvenience and hope to welcome you back soon.