Reviews

For decades, owners and guests of RiverPointe Napa Valley have returned to enjoy a relaxing, resort-like experience in the beautiful wine country of Napa Valley. Here are a few reviews from our guests.

Google
5.0/5
Feb 4, 2025
Google Grand Pacific Resorts
We were recommended by friends and loved it. We will definitely stay here during out next time in Napa.
Grand Pacific Resorts replied on Feb 7, 2025:
Hi Rick, thank you so much for the positive review! We hope to see you again soon, have a great day!
Google
5.0/5
Feb 3, 2025
Google Grand Pacific Resorts
I decided to try the tiny homes at RiverPointe Napa Valley, and I’m so glad I did! These adorable little mobile units come with a kitchenette and two TVs, making them both quaint and functional. The property has lovely paseos by the creek, adding a peaceful touch to the stay. It’s a great budget-friendly option for Napa, with the casino right across the street and downtown Napa just a quick drive away. Bonus: Walmart is within walking distance, which is super convenient. Definitely a great stay for those looking for charm, comfort, and affordability!
Grand Pacific Resorts replied on Feb 7, 2025:
Hi Erica, thank you so much for the positive review! We hope you have a great day!
Google
5.0/5
Jan 20, 2025
Google Grand Pacific Resorts
Great place. Loved being here during the quiet season.
Grand Pacific Resorts replied on Jan 17, 2025:
Hi Michael, thank you so much for the positive review! We hope you have a great day!
Google
5.0/5
Jan 11, 2025
Google Grand Pacific Resorts
Private tiny homes have everything you need, the staff was friendly and helpful and this week there were a couple events free to everyone staying here. Easy access to stores, gas stations, restaurants and highways yet a beautiful river walk right next door. I will come here again for sure.
Grand Pacific Resorts replied on Jan 17, 2025:
Hi Chris, thank you so much for the positive review and pictures! We strive for 100% satisfaction and are glad you found this to be the case. We look forward to welcoming you back again soon, have a great day!
Google
5.0/5
Jan 6, 2025
Google Grand Pacific Resorts
Carrie and James and the whole team at Riverpointe went above and beyond to make our stay phenomenal! We will return.
Grand Pacific Resorts replied on Jan 10, 2025:
Hi Patrick, thank you so much for the positive review and kind comments regarding our staff! We look forward to seeing you again soon, have a great day!
Google
3.0/5
Jan 2, 2025
Google Grand Pacific Resorts
The front desk could use some training on customer service (or lots). The room was smaller than expected, so I wouldn’t recommend more than 2-3 people stay there. The amenities are great. The location is pretty and quiet. Good hotel for the price.
Grand Pacific Resorts replied on Jan 10, 2025:
Hi Lilly, thank you for taking the time to share your experience. We are always looking for ways to improve and your feedback is helpful. Have a great day!
Google
3.0/5
Dec 31, 2024
Google Grand Pacific Resorts
Our stay was okay, but not stellar. The power went out on Monday, the pool was broken and not in use. The hot tub was awesome, but closed early on Christmas day. We got all dressed in suits and walked down there at 8pm, and it was closed. Perhaps everyone else knew the pool area was closing early on Christmas day, but nobody told us. There was a secret and un-announced extra fee of $20/day. It felt really sneaky how the receptionist at the front desk told me about EVERYTHING to the greatest detail, and then said, "I'll send you a text with a form you have to say ACCEPT"- and I said fine. In that form was the $20/day fee disclosed. Why didn't she tell me that at the desk? Sneaky, sneaky. My guess is that you hope most people do not read that form and just say ACCEPT. Prove me wrong. -- note, I would have given a 2 stars review, but they did agree to waive the $20/day fee because of these issues. I appreciate that, and raised it to 3 stars. Further note: Every single staff member we met or dealt with was amazing. Super nice, super helpful, super competent. Absolutely NO shade on any staff. They were all the best.
Grand Pacific Resorts replied on Jan 10, 2025:
Hi Doug, thank you for taking the time to share your experience. We are always looking for ways to improve and your feedback is helpful. Have a great day!
Google
5.0/5
Dec 31, 2024
Google Grand Pacific Resorts
Clean, spacious, beautiful park, great location. And fantastic views out of our window. It is all we expected and more. We will definitely return.
Grand Pacific Resorts replied on Jan 10, 2025:
Hi Larry, thank you so much for the positive review! We look forward to welcoming you back again soon, have a great day!
Google
5.0/5
Dec 26, 2024
Google Grand Pacific Resorts
Everything was perfect. The cottages are wonderful. The entire area is beautiful. The staff is great, we asked for rooms near our friends and they gave us joining porches. We couldn't have asked for anything better.
Grand Pacific Resorts replied on Jan 10, 2025:
Thank you so much for the positive review and kind comments regarding our staff! We hope to see you again soon, have a great day!
Google
4.0/5
Dec 17, 2024
Google Grand Pacific Resorts
Had a great time staying here. Service and hospitality was amazing. We would love to return for another stay in the future.
Grand Pacific Resorts replied on Dec 20, 2024:
Hi Summer, thank you so much for the positive review and kind comments regarding our staff! We would love to welcome you back in the future soon, have a great day!